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System Status

Real-time and historical information about the status of ODU's technology systems and services.

If you experience an issue not listed below, contact the IT Help Desk at ithelpdesk@odu.edu or (757) 683-3192.

Some systems are experiencing issues

Stickied Incidents

21st October 2026

Security Update: System Outages & Network Access Changes

Security Alert: October 21, 2026

The Security team is applying critical security patches across our environment. To protect our systems during this process, please note the following updates:

Certain internal tools (including forms.odu.edu and some faculty personal web pages) will temporarily require connection from on-campus networks or through the ODU VPN only.

Additionally, a small number of internal apps are being taken offline temporarily until further notice.

Past Incidents

31st August 2020

Kaltura Kaltura (My Media) Performance Issues

ITS is aware of and are working with Kaltura on performance issues in the Kaltura Video Management System (My Media/Media Gallery in Blackboard). We should continue seeing improvements over the next 24 to 48 hours

myODU Portal (portal.odu.edu) Portal - Back to Normal

The issue with the Portal is now resolved. Please contact the ITS Help Desk if you continue to experience slowness.

myODU Portal (portal.odu.edu) Portal - Intermittent Access

We are currently experience intermittent access issues with the myODU Portal due to heavy load. We are working to resolve this as quickly as possible.

30th August 2020

No incidents reported

29th August 2020

No incidents reported

28th August 2020

No incidents reported

27th August 2020

No incidents reported

26th August 2020

No incidents reported

25th August 2020

No incidents reported

24th August 2020

Zoom Zoom - Resolved

Zoom is now working as expected. If you continue to have issues, please contact the ITS Help Desk at (757) 683-3192 or itshelp@odu.edu

Zoom Zoom - Partial Outage

Zoom is currently experiencing a partial outage with meetings and webinars. Customers can’t login to zoom, however, customers already logged in may work fine. We are watching this issue and will notify customers once it's been resolved.