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System Status

Real-time and historical information about the status of ODU's technology systems and services.

If you experience an issue not listed below, contact the IT Help Desk at ithelpdesk@odu.edu or (757) 683-3192.

Some systems are experiencing issues

Stickied Incidents

21st October 2026

Security Update: System Outages & Network Access Changes

Security Alert: October 21, 2026

The Security team is applying critical security patches across our environment. To protect our systems during this process, please note the following updates:

Certain internal tools (including forms.odu.edu and some faculty personal web pages) will temporarily require connection from on-campus networks or through the ODU VPN only.

Additionally, a small number of internal apps are being taken offline temporarily until further notice.

Past Incidents

7th September 2020

No incidents reported

6th September 2020

No incidents reported

5th September 2020

No incidents reported

4th September 2020

No incidents reported

3rd September 2020

No incidents reported

2nd September 2020

No incidents reported

1st September 2020

No incidents reported

31st August 2020

Kaltura Kaltura (My Media) Performance Issues

ITS is aware of and are working with Kaltura on performance issues in the Kaltura Video Management System (My Media/Media Gallery in Blackboard). We should continue seeing improvements over the next 24 to 48 hours

myODU Portal (portal.odu.edu) Portal - Back to Normal

The issue with the Portal is now resolved. Please contact the ITS Help Desk if you continue to experience slowness.

myODU Portal (portal.odu.edu) Portal - Intermittent Access

We are currently experience intermittent access issues with the myODU Portal due to heavy load. We are working to resolve this as quickly as possible.