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System Status

Real-time and historical information about the status of ODU's technology systems and services.

If you experience an issue not listed below, contact the IT Help Desk at ithelpdesk@odu.edu or (757) 683-3192.

Some systems are experiencing issues

Stickied Incidents

21st October 2026

Security Update: System Outages & Network Access Changes

Security Alert: October 21, 2026

The Security team is applying critical security patches across our environment. To protect our systems during this process, please note the following updates:

Certain internal tools (including forms.odu.edu and some faculty personal web pages) will temporarily require connection from on-campus networks or through the ODU VPN only.

Additionally, a small number of internal apps are being taken offline temporarily until further notice.

Past Incidents

15th October 2024

No incidents reported

14th October 2024

No incidents reported

13th October 2024

No incidents reported

12th October 2024

Banner Banner unavailable Saturday, October 12, through Wednesday, October 16, 2024

Banner products will be offline and unavailable from Saturday, October 12 (beginning at 12:01 a.m.), through Wednesday, October 16 (at 11:59 p.m.). More detailed information can be found here: https://www.odu.edu/information-technology-services/article/banner-migration-to-cloud

The following services are inaccessible from 12:01 Saturday morning until 11:59 Wednesday night:

Banner, Leo Online, Touchnet, DegreeWorks, Cognos (Insight), Other Ellucian applications

11th October 2024

No incidents reported

10th October 2024

No incidents reported

9th October 2024

No incidents reported